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igniteLIS is simple, easy to use, and adaptive. The software allows for a truly tailored experience, catering to our workflow process and adapting to sudden changes. Their customer support team is very responsive and dedicated to ensuring our user experience exceeds every expectation.
igniteLIS is great to have in your tool belt as a salesperson. It allows you to track your sales totals as well as your sales from individual clients. It also organizes the data from your clients and gives "Clinic Statistics" which enables your clients to track the efficacy of their drug monitoring program and helps them understand what's really going on with their patients so they can adjust their prescribing habits accordingly.
igniteLIS offers complete lab to sales team transparency through integrated sales reporting that I have not seen in any other platforms. I love being able to drill down on specimen volumes from my providers or my team’s clinics. My salespeople have the peace of mind of knowing which specimens they will get paid for, and which providers they need to visit to improve volumes. As a sales team leader, the real-time reports help me to drill down to the root cause of any sales issue and determine whether we need to implement new processes and training for our staff.
I can firmly attest that igniteLIS is far superior to the many other systems I have worked with throughout my career. Its ease of use and ability to get multiple levels of data and detail is assuredly the best in the industry. Equally important is the level of service that is provided by ignite Medical Technologies. Many companies have a fabulous product without adequate service and support, but the team at ignite is always there, day or night, to address any service-related issues. We have found a true partner in the team at ignite. They not only deliver the best LIS system in the industry but couple that with extraordinary client service.
We love ignite's versatility. Their programmers are able to quickly make changes to fit your lab's individualized needs. Our staff and clients appreciate its ease of use and love the actionable reports.